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Another Catering Sales Manager resume
Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
An ambitious and well groomed professional who is able to maximize revenue and profits through pro-active direct sales, marketing and telemarketing. Maxine understands that doing the little things well means everything, and therefor always pays attention to detail. She has a long track record of accomplishments and is an expert at marketing a Hotels food & beverages, rent meeting spaces and ancillary services. Possessing experience of working in an entrepreneurial and corporate business environment has given her the operational expertise and guest service skills to make an immediate impact on a company’s bottom line. Right now she would like to work for a company that is committed to growth and has a strong ‘promote from within’ philosophy.
CAREER HISTORY
CATERING SALES MANAGER – January 2010 – present
Employers name – Coventry
Responsible for achieving annual catering sales and profits by selling, planning, and overseeing all events booked at the hotel.
Duties;
- Creating menus that are popular and profitable.
- Overseeing all catering sales.
- Overseeing the day-to-day catering operations.
- Selling social catering events to customers.
- Maintaining the highest quality hospitality, meeting and banquet service.
- Providing direction and supervision to catering staff.
- Soliciting new business.
- Making prospecting phone calls.
- Conduct hotel site inspections.
- Maintaining relationships with customers through face-to-face meetings, phone calls, and emails.
- Meeting customers and showing them the facilities of the hotel.
- Coming up with ideas to take away business from competitors.
- Growing existing accounts.
- Recruiting, hiring and training a high performing team.
- Maintaining a client list.
- Following up leads.
- Upselling hotel facilities.
- Representing the company at trade shows and exhibitions.
- Making sure that invoices are posted accurately at the end of the trading day.
TRAINEE MANAGER – May 2008 – January 2010
Employers name – Birmingham
CASHIER – July 2007 – May 2008
Employers name – Birmingham
KEY SKILLS AND COMPETENCIES
Catering Sales
- Setting goals and then determining action plans to meet those goals.
- Operating with a sense of urgency and discipline.
- Exceeding customer expectations.
- Ability to work in a team environment.
- Proven selling, negotiating and presentation skills.
- Knowledge of Microsoft Word, Power Point, Excel, and Outlook.
Personal
- Committed to constant personal improvement.
- Sensitive to tight or short time requirements.
- Having a passion for quality and freshness.
- Having a conservative, professional appearance and demeanor.
- Work well with all kinds of people.
- Highly organized, detailed oriented and having the ability to multi task.
AREAS OF EXPERTISE
Catering services
Entertaining clients
Menu pricing
Menu design
Catering menus
Event planning
Hospitality industry
Social catering
Revenue management
Account management
Sales processes
Food and beverages
Goal setting
Strategic planning
ACADEMIC QUALIFICATIONS
Central Birmingham University – Marketing Degree 2003 – 2007
Aston College – HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)
REFERENCES
Available on request.
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