Dispatch Manager CV template

In this article, we will provide tips on how to write up a Dispatch Manager CV that promotes you as the ideal candidate for your company.

This is not as easy task in the current economic environment where there are lots of candidates chasing fewer and fewer jobs.

To help you write a CV, we have created a page that will show you how to portray yourself as the perfect candidate. Use our tips to show yourself as someone who can manage and lead the despatch team to complete all their given tasks. Take inspiration from the examples on this page to write your own outstanding one.

By: Iejaz Uddin – 17 July 2024

Dispatch Manager CV template

Maxine Corry
Address
T: 0044 123 456 7890
E: info@dayjob.com

PERSONAL SUMMARY

Maxine can oversee the scheduling, routing, and tracking of a fleet of vehicles to ensure the timely delivery of goods and services. She can work under pressure in a fast-paced role where targets have to be consistently met.

In her current role she uses computer systems to manage dispatch schedules, record all details, and create reports. As part of her duties, she dispatches goods both domestically in the UK and internationally in full and on time to the customer. With colleagues she has a reputation for maintaining open communication with clients to ensure their needs are fully understood.

A true professional who regularly evaluates the performance of her staff and then makes arrangements for those who need extra training. Safety conscious and committed to making sure that all vehicles are maintained following company standards and aligned with the road traffic act.

On a personal level she has excellent communication and interpersonal skills, with the ability to build rapport with colleagues, clients and stakeholders. Flexible by nature and able to respond immediately to changes, demands and workload in a positive and pleasant manner.

Right now, she would like to join a company that has a positive and supportive work environment that allows its employees to excel.

CAREER HISTORY

DISPATCH MANAGER – Start Date – Present
Employers name – Location
Responsible for making sure the company fulfils and dispatches orders efficiently so that its customers get their items on time.

Duties;

• Transporting goods from a production plant or warehouse to a customer.
• Training up and onboarding new dispatchers.
• Managing the workload of vehicles and drivers being dispatched.
• Providing effective leadership on day-to-day dispatch issues, including having dispatch debriefs with drivers and regular contact with clients.
• Creating, overseeing, and driving a culture of safety and wellbeing.
• Using specialist software to ensure drivers take the right products to the correct addresses.
• Working collaboratively with management-level colleagues to standardise dispatch practices.
• Answering client queries via email, phone, and face to face.
• Maintaining detailed records of all vehicles that have been dispatched.
• Making sure that cargos are always protected by being properly boxed, sealed and wrapped for transportation.
• Ensuring that all dispatch team members receive adequate training.
• Loading of trucks safely and effectively.
• Regularly contacting customers to explain delivery times and provide updates on the status of their orders.
• Coordinating the work of a team of 20 drivers.
• Ensuring that dispatchers follow health and safety guidance.
• Installing, controlling and implement the GPS system for driver tracking.
• Mentoring and training staff to improve efficiency and productivity.
• Keeping accurate records of inventory and orders.
• Performing other duties as assigned by management.
• Organising inventory so it is easily accessible and identified.
• Preparing and presenting oral and written reports to senior managers.

Achievements;

• Developed a new routing schedule for drivers that resulted in 20% increase of deliveries being made on time.
• Saved over £25,000 in transportation costs over a 6 month period by using more fuel efficient hybrid vehicles.

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

• Responding to emergency and non-emergency calls in a calm manner.
• Committed to lifelong learning and building up her knowledge base.
• Have extensive managing, coordinating or supervising experience.
• High level of attention to detail.
• Resolving problems in a calm and professional manner.
• An excellent standard of numerical ability.
• Skilled in supervising staff, organizing, and prioritizing work.
• Able to work within a remote team.
• Strong geographical knowledge of the UK.
• Ability to multitask and prioritize workload to meet deadlines.
• Willing to work flexible hours, including nights and weekends as needed.
• Knowledge of office practices and procedures.

Personal

• Have a ‘can do’ attitude and willing to go the extra mile to get things done.
• Ability to work under pressure and meet tight deadlines.
• Willing to work evenings, weekends, and holidays as required.
• Not afraid to ask for help when needed.
• Strong communication and interpersonal skills.

AREAS OF EXPERTISE

Logistics management

Supply chains

Staff training

Streamlining processes

Vehicle maintenance

Customer service

Decision making

ACADEMIC QUALIFICATIONS

University name  –  Degree details           Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES

Available on request.