The name says it all, a gym manager is responsible for the efficient and effective operation of a training and fitness facility.
As one you must possess industry experience and have the leadership and communication skills needed to effectively manage both gym staff and members.
To win an interview for this role, you’ve got to have a CV that shows your ability to develop a profitable operation by overseeing the efficient operation of equipment and develop programs to attract and retain members.
This page can help you do all of this by giving you access to professionally written examples and tips on how to create your own one.
By: Iejaz Uddin – 25 July 2024
Gym Manager CV example
Maxine Corry
Address
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine will create a welcoming and professional environment where gym members can reach their own personal goals in terms of fitness, health and wellbeing. She has extensive experience of leadership positions and of delivering excellent customer service to guests and members alike.
Has a track record of leading any gym she manages to profitability. You can also rely on her to ensure that gym users have a fantastic experience every time they visit.
In her current role she works as part of a team that collaborates, challenges and supports each other to their full potential. Her mission is to provide the public with the best possible fitness experience. At work has a reputation of coming up with carefully designed ways to awaken a person’s senses and restore their vitality.
Through her career she has learnt how to set high standards, work at a fast pace and give clear direction to her staff. Can act as the perfect ambassador for the club when dealing with third parties and community organisations.
On personal level she loves training and feels a sense of reward in helping others to grow and succeed through their workouts. A superb communicator who can develop and maintain friendly relationships with customers.
Right now, she is looking to join a reputable establishment where she can forge a long-term career for herself.
CAREER HISTORY
GYM MANAGER – Start Date – Present
Employers name – Location
Responsible for overseeing the day-to-day operations of a busy gym to ensure that it is operating smoothly at every level.
Duties;
- Improving the quality of the gym’s fitness equipment, customer service and user satisfaction.
- Supervising visitors, members and guests using the gyms facilities.
- Monitoring all activities that take place in the gym.
- Overseeing the hiring, training, and management of gym staff.
- Checking on gym users to make sure that they are exercising safely and effectively.
- Ensuring a high standard of cleanliness.
- Handling customer complaints or issues via email, booking systems or social media.
- Acting as a liaison between our head office and the staff.
- Maximising all revenue opportunities that contribute to the gym’s overall profit.
- Performing regular session performance reviews for the whole coaching team.
- Ensuring that all personal trainers and staff members have the necessary certifications and training for their respective positions.
- Allocating duties to individual members of staff.
- Scheduling staff shifts and ensure adequate coverage for all areas of the gym.
- Performing routine repairs of gym equipment
- Managing the gyms budget, including tracking its expenses and analysing financial data.
- Setting a high a standard cleanliness within the gym by utilising daily cleaning schedules.
- Taking necessary disciplinary action against staff if standards have not been met.
- Connecting with potential new customers in a range of external networks and virtual environments.
- Undertaking all related administration tasks.
- Dealing with enquiries, complaints and emergencies as they occur.
- Taking customers through fitness assessments and then prescribing exercise programmes for them.
- Overseeing the sale of gym memberships and products.
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Have a thorough knowledge of all fitness related products and equipment.
- Knowledge of all relevant health and safety issues.
- Excellent phone etiquette and communication skills.
- Proficient in Microsoft Office and other related computer programs.
- Achieving growth and hitting sales targets.
- Ensuring compliance with health and safety legislation.
Personal
- Flexibility to work evenings, weekends and holiday periods as needed.
- Sociable by nature and able to get along with people from all backgrounds.
AREAS OF EXPERTISE
Fitness programs
Promotional events
Customer service
Increasing membership
Administrative duties
Getting members
Personal training
Managing staff
Maintaining equipment
Budgeting
Staff rotas
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.